We offer a 30-day Money Back Guarantee on almost every product we offer. Please call customer service at (540) 785-7447, in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date.
Return merchandise with RMA number to:
NOTE: Refunds sent with no RMA number, or mailed to the call center will be returned to sender.
Order Cancellation Policy
Please call to our business phone for any cancellation at (540) 785-7447.
Every effort will be made to accommodate the cancellation of your order, providing your order has not been charged and/or shipped out. In the event that a cancellation was submitted (via phone), and your order was shipped out after, we will gladly refund the complete balance charged including shipping. However, if the cancellation was documented as received after the order was shipped, we will refund the merchandise total less shipping.
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